Withdraw from a contract
Submit a statutory withdrawal declaration without signing in. We record it and send a receipt to your email.
Use the withdrawal form to declare withdrawal from a subscription or credit-pack purchase. Enter the email used for the purchase and identify the contract, for example Pro weekly bought on a particular date or the receipt number. You do not need to give a reason.
Submitting records your declaration; it does not mean a refund has already been issued. We verify the purchase and apply the rights available in your location with the merchant of record. You can also use the purchase-support link on your receipt or email us. To stop only the next renewal, open Settings, Plan & billing, then Manage billing to cancel in the customer portal.