How do I cancel my plan?

Open Settings, Plan & billing, then Manage billing to cancel. Access ends with the current period; cancel before the trial ends to avoid its first charge.

Open Settings, Plan & billing, then Manage billing to cancel in the customer portal. Access and the current plan allowance continue until the paid period or trial ends, then stop. Use Keep my plan before that date if you change your mind.

If payment is already overdue, cancelling ends the subscription immediately and stops collection of its open invoices. Purchased credits remain on the account. To change weekly/monthly cadence, cancel and subscribe to the other cadence after the current plan ends; a second trial is not offered.

Cancellation stops future renewal. To withdraw from a purchase or request a refund, use Withdraw from a contract or contact support. You do not have to delete your account.

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Ask the assistant, or write to us; a person reads every message.

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Billing and your plan

Credits, invoices, the card on file and cancelling live in your account.

Open billing